All ideas

Pre-expiration email and in-app ticker to warn of upcoming plan expiry

What would you like Navexa to do? Add pre-expiration notifications to warn of upcoming subscription expiry and resulting loss of access: (1) an email that states the exact expiry date and what access will be lost; (2) a visible, persistent in-app ticker/banner on the main dashboard/portfolio page with the same information and a clear Renew/Manage Plan call-to-action. Why would this be useful? Users can avoid unexpected lockouts of their main portfolio, plan renewals in time, and maintain continuity. Clear advance communication reduces frustration and churn and sets accurate expectations where no free option is available. What would the ideal outcome look like? As a paying user, I receive clear, advance notice (email and in-app) before my plan expires, showing the expiry date and the impact on my access, with a direct way to renew or manage my plan. I can act before expiry and keep my main portfolio accessible, or, if I let it expire, I see a clear message explaining the restricted access and how to reactivate. Helpful details: Area of Navexa: Billing & Subscriptions; Dashboard/Main Portfolio; Notifications Example or screenshot: N/A Anything else we should know: This request follows an instance where access to the main portfolio was locked immediately after expiry without prior warning. The goal is to prevent surprises and support a smoother return for users who pause their subscription.